Terms of Service (Including EULA) for CBEES

Last updated: 19th November 2025
App name: CBEES
Company: Clean Bees Cleaning Ltd

1. Introduction

These Terms of Service govern use of the CBEES mobile application (the "App").
By creating an account or using the App, you agree to these Terms.

You must be authorised by your employer or organisation to use the App as a Company or Team Member.

Clients using the App agree to access information provided by the Company only for legitimate business purposes.

2. Definitions

  • "Company" – a business using the App to manage tasks, clients, and team members
  • "Client" – an individual or organisation granted access to view tasks or bookings
  • "Team Member" – staff assigned tasks through the App
  • "We", "Us", "Our" – Clean Bees Cleaning Ltd, provider of CBEES

3. User Responsibilities

Users agree to:

  • Provide accurate information
  • Use the App only for lawful purposes
  • Not attempt to copy, modify, or reverse-engineer the App
  • Protect login details and notify us of any breach
  • Use data accessed in the App only for authorised purposes

Companies are responsible for:

  • Ensuring they have lawful authority to input client or staff data
  • Managing task allocation and client access
  • Complying with employment and data protection obligations

We are not responsible for data entered by companies or how they use the App.

4. Service Availability

We aim to keep the App available at all times, but:

  • We do not guarantee uninterrupted service
  • We may temporarily suspend access for maintenance or updates
  • We are not liable for downtime or data loss

5. Intellectual Property

The App, its code, design, and content are owned by Clean Bees Cleaning Ltd
Users are granted a non-exclusive, non-transferable, limited licence to use the App.

You may not:

  • Reverse engineer or decompile the App
  • Reproduce or distribute any part of the App
  • Exploit the App for unauthorised commercial purposes

6. End User Licence Agreement (EULA)

By installing or using the App, you agree:

  • The App is licensed, not sold
  • The licence is for personal or business use only
  • We may terminate the licence for violations of these Terms
  • The App is provided "as is" without warranties
  • We are not liable for indirect, incidental, or consequential damages

Where required, these terms incorporate the Apple App Store and Google Play standard license terms.

7. Payment (if applicable)

If future paid features or subscriptions are introduced:

  • Prices will be displayed clearly
  • No hidden fees will be charged
  • Payments will be processed through the platform's in-app payment system or external billing

(If your current model is free, this section still covers future-proofing.)

8. Termination

We may suspend or terminate accounts for:

  • Misuse
  • Illegal activity
  • Breach of these Terms

Users may delete their account at any time using the in-app Delete Account option.

9. Limitation of Liability

To the extent permitted by law:

  • We are not liable for loss of data, profits, or business interruption
  • We are not liable for actions taken by Companies using the App
  • Our total liability is limited to the amount paid by you in the previous 12 months (if any)

Nothing excludes liability for fraud or negligence causing personal injury or death.

10. Governing Law

These Terms are governed by the laws of England and Wales.
Any disputes will be handled by the courts of England and Wales.

11. Changes to These Terms

We may update these Terms occasionally.
Continued use of the App means you accept the updated Terms.

12. Contact Information

For questions related to these Terms, contact:
Clean Bees Cleaning Ltd
Premier House, Duckmoor Road, Ashton, Bristol, BS3 2BJ
Email: office@cbees.co.uk